SERVICE USAGE POLICY

CertApple.com provides Apple certificate services to users and app developers. This policy is established to ensure a safe and transparent service environment that protects the rights of both customers and the company. By accessing and using the services of CertApple.com, you agree to comply with the following terms and conditions.

1. Registration and User Account

By using the services of CertApple.com, you agree to all the terms and conditions stated in this document. If you do not agree with any of these terms, please do not use the services. We reserve the right to modify these terms without prior notice. Any changes will take effect immediately upon being posted on the website.

2. Registration and User Account

• Accurate Information: When registering an account with CertApple.com, you must provide accurate, complete, and timely personal information. Providing false or misleading information may result in suspension or termination of your account.
• Account Security: You are responsible for securing your account information, password, and all activities conducted under your account. If you detect any unauthorized use related to your account, please notify us immediately so we can investigate and take appropriate action.

3. Services Provided

CertApple.com provides Apple certificates, including P12 and MobileProvision files, for devices such as iPhone, iPad, Mac, iPod, and other Apple devices. We support all iOS versions from iOS 7 to iOS 18 and beyond.

• Apple Certificates: These are certificates used for developing and installing applications on Apple devices. Users must clearly understand the intended use and related regulations when using these certificates.
• Warranty Policy: We are committed to providing automatic warranty service in the event that your certificate is unexpectedly revoked. To request warranty support, you must contact our support team and provide all relevant information.

4. Certificate Usage Regulations

• Single UDID Usage: Each certificate is to be used for only one device with the activated UDID. You are not allowed to share the certificate or use it on a device with a different UDID.
• No Abuse of Service: You may not use the Apple certificate for fraudulent purposes, intellectual property violations, or any other illegal activities. Any abuse of the service may result in account termination without prior notice.

5. Payment Policy

• Payment Methods: We accept various forms of payment, including credit cards, e-wallets, and bank transfers. All transactions are processed securely and safely.
• Payment Confirmation: After completing the transaction, you will receive a confirmation email with detailed information about the certificate package you purchased. If you do not receive the email, please check your spam folder or contact us for verification.

6. Refund Policy

• No Refunds: Once your package and device UDID have been initiated and activated with Apple, refunds or device changes are not permitted. This is a strict policy in accordance with the Apple Developer Program, which we fully comply with.
• Exceptions: If the certificate is faulty or we are unable to provide the service as promised, you are entitled to request a refund. All refund requests will be reviewed and processed within 14 business days.

7. Information Security

We are committed to protecting customer personal information in accordance with our Privacy Policy. All personal data and payment information are encrypted and secured using advanced security technologies. We do not share your personal information with third parties without your consent, unless required by law.

8. Right to Refuse Service

CertApple.com reserves the right to refuse service to any individual or organization if we detect usage that violates our policies, is dishonest, or poses a risk to our system or other customers. This refusal may be executed without prior notice.

9. Customer Responsibilities

• Compliance with Regulations: You must ensure that the use of Apple certificates complies with the terms of the Apple Developer Program and all applicable laws.
• Certificate Security: You are responsible for safeguarding your certificate and must not share it with any third party. Any misuse of the certificate will result in termination of the service without a refund.

10. Copyright

• Intellectual Property: All content on CertApple.com, including text, images, graphics, software, and design, is the intellectual property of our company. You are not permitted to copy, modify, or distribute any of this content without our written permission.
• Trademarks: Trademarks such as Apple, Apple Inc., iPhone, iPad, iPod, Apple Watch, MacBook, Mac, iMac, iOS, iPadOS, macOS, iTunes, Apple Developer Certificate, Apple Developer Program, and iCloud are products and trademarks owned by Apple Inc. We are not Apple Inc. and have no affiliation or association with Apple Inc.

11. SPAM and Promotional Email Distribution

• Anti-SPAM Policy: We are committed to not sending SPAM emails and only send promotional emails to individuals who have consented to receive information from us. You have the right to opt out of receiving promotional content at any time through the unsubscribe link included in each email.
• Email Advertising Distribution: You are not permitted to distribute promotional emails or commercial information without our consent. Such behavior is considered a violation of our service terms and may result in legal action.

12. Account Suspension and Service Cancellation

• Account Suspension: We reserve the right to suspend your account if any violation of our service terms, fraud, or dishonest behavior is detected. The account may be reinstated upon review and our approval.
• Service Cancellation: You may request to cancel the service at any time by contacting us. However, if the service has already been used and is non-refundable, no fees will be returned.

13. Dispute Resolution

If any dispute arises in connection with the use of CertApple.com's services, we will prioritize resolving it through negotiation. If a mutual agreement cannot be reached, the dispute will be settled by the competent legal authority in the jurisdiction where our company is headquartered.

14. Changes to Terms

CertApple.com reserves the right to modify or update the Terms of Service at any time without prior notice. Changes will take effect immediately upon being published on the website. Your continued use of the service after changes have been made signifies your acceptance of the updated terms.

If you have any questions regarding the Terms of Service, please contact us via email at [email protected] or on Telegram at @QTUNUy for further assistance. We are always ready to support you to ensure the best possible service experience.